Frequently Asked Questions
Q: What Windows versions Forex Tester is compatible with?
A: With Windows 2000 and higher (Windows 2000, 2003, XP, Vista, Windows 7). Forex Tester is not compatible with Windows 95/98/Me.
Q: Can Forex Tester work on Apple Macintosh computer?
A: It can not work under Apple operation system, but can work if you install Windows on this computer or run some Windows simulation software (VM Ware, for example).
Q: Can I test Expert Advisers and indicators from MetaTrader with your software?
A: No. The only software where you can use them is MetaTrader itself. But those experts and indicators can be rewritten by a programmer into ForexTester format using Forex Tester API libraries.
Purchase and registration
Q: I purchased 1 license and I want to install Forex Tester on my home computer and my work computer. Can I do this?
A: No. Our sales policy is: one computer - one license. Software is attached to your computer and can not be registered with the same key on another computer(s). User has the right to move Forex Tester to another computer in case of crash old computer or purchasing new one. In this case we block old key and issue new one at no extra cost. Unfortunately we can not issue keys for 2 or more computers, that single user could have, for a price of a single license. In this case you can purchase more than one license with significant discounts.
Q: I purchased 1 license, after some time I want to buy one more. Can I have a discount?
A: Yes, we can give you discount for the second license.
Q: My computer where I installed Forex Tester is broken (I purchased new computer/I want to install Forex Tester on more powerful computer/etc.). What can I do?
A: In this case you can move your license to another computer at no extra cost. We will block old registration key and issue new one for free.
Q: Do I pay for your software one time or is it a monthly/yearly fee?
A: It is one time payment. You will not be charged in future (except if you decide to upgrade for the next major version).
Q: How long my registration key is valid?
Q: I put my registration key to registration form and program says that it is incorrect. What is wrong?
A: Different versions of Forex Tester use different registration keys. If you are trying to register Forex Tester 2 with registration key created for Forex Tester Professional (Lite) then it will be invalid. Also, because software is linked to your computer, you can not register Forex Tester on different computer with the same key. To obtain correct registration key for selected computer you need to fill this form www.forextester.com/keyrequest.php and put there correct HardwareID code from your computer (see how to find HardwareID www.forextester.com/id.html).
Q: Do you provide software upgrades for free?
A: We provide minor upgrades for free. For example, after release of version 1, we issued versions 1.1, 1.2, 1.3 ... 1.12. You can have these upgrades for free and your registration key is valid for them. But to upgrade for new major version 2 you need to pay upgrade fee (that is not very big, ~25% of new version price).
Demo version and full version
Q: Where can I download demo version?
A: You can download it here: www.forextester.com/download.html
Q: What are the limitations of demo version?
A: In demo version you can not test more than 1 month of historical data, load and save projects, and you can not continue testing after it was stopped.
Q: Where can I get full version?
A: After you register demo version with your registration key, all limitations will be removed and it becomes full version.
Q: I reinstalled my operation system and Forex Tester stopped working.
A: Forex Tester saves your hard drive configuration as a unique HardwareID to identify your computer. In some cases reinstalling of OS can change this id. You need to send us your new HardwareID and we will generate new registration key for you.
Q: Your software has only 1 month of historical data pre installed. Where can I get data for bigger period?
A: We included 1 month of historical data to our setup file for size reasons. You can download historical data from our site here www.forextester.com/datasources.html for free. We provide data from 2001 year to current moment and update this data monthly.
Q: I can not import history and can not add new symbols.
A: You can do this only in History Mode, in Testing Mode you can not add new symbols and import history. Switch to History Mode.
Q: I imported historical data in History Mode, then switched to Testing Mode and there is still only 1 month of data.
A: You need to generate ticks first for desired period of time and symbols.
Q: I imported data in History Mode, generated ticks, switched to Testing Mode and still see only 1 month of data there!
A: You see results of previous test. You need to start new test - press the "Start Test" button. If pause was set, release "Pause" button also.
Q: I generated ticks for 2 (or more) symbols, when I started test I can see bars on one chart, but second chart is empty. What I am doing wrong?
A: It is possible that you imported more history for 1 symbol, then for others. For example, you imported history for EURUSD from 2001/01/01 to 2009/01/01, and for USDJPY from 2002/01/01 to 2009/01/01. And you generated ticks from 2001/01/01 to 2009/01/01. When you start test you will see bars created on EURUSD chart and nothing on USDJPY chart until testing time reaches 2002/01/01. Then you will see bars on 2 charts.
Q: I generated ticks for USDJPY, then I generated ticks for EURUSD. When I switched to Testing Mode I can see only EURUSD but I want to see both.
A: You need to generate ticks for 2 symbols at the same time. Every new ticks generation erases previously created data.