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What happened to the broker data?
Posted: Fri Dec 11, 2015 5:07 pm
by pipsup
When I purchased FT2 I could get data from fxcm and some other brokers. This is why I purchased because you had fxdd and fxcm data free. Now it's only forexite? Did you have a policy change? Shouldn't I still receive the same service as when i purchased?
Re: What happened to the broker data?
Posted: Mon Dec 14, 2015 10:07 am
by FX Helper
Hello,
With Forex Tester license we provide free historical data from Forexite broker only.
Also we have Paid Data Service where we provide real historical data from 9 brokers.
This is a monthly subscription.
In Standard service we provide 1-minute data and in VIP service – tick data (data of each price movement).
You can read about Data Service and subscribe here:
http://www.forextester.com/HistoryServiceDescription
Re: What happened to the broker data?
Posted: Mon Dec 14, 2015 8:29 pm
by pipsup
I purchased FT2 on 12/30/2014. My point is, at that time you offered historical data service from fxcm along with the original purchase. The last time I updated from your server was for fxcm on 9/14/15 at no charge. Now you are charging monthly for it, after I have been using it for 9 months. I did not receive a notification of policy change. You just changed it.
Re: What happened to the broker data?
Posted: Tue Dec 15, 2015 6:18 am
by FX Helper
Hello,
No, we haven't changed anything.
We provide FXCM historical data in Paid Subscription only.
With Forex Tester license we provide data only from Forexite broker.
We always had these terms on our site.