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Timezone of FXCM broker data in 2015
Posted: Thu Mar 26, 2015 10:31 am
by westshorebeauty
F.Y.I
The broker data FXCM has provied, is GMT+2 for some weeks in 2015.
From 2010/3/01 to 2015/1/16: GMT+0
From 2015/1/19 to 2015/2/06: GMT+2
From 2015/2/09 to 2015/2/13: GMT+0
From 2015/2/16 to 2015/2/20: GMT+2
From 2015/2/23 to today: GMT+0
FXCM has been changed the timezone of their real trade servers on 19 JAN 2015.
It may cause this...
Re: Timezone of FXCM broker data in 2015
Posted: Thu Mar 26, 2015 10:44 am
by FX Helper
Hello,
You mean that historical data that we provide on our server have different timeframes?
Can you please send a screenshots of this issue?
We will check our data and change the time zone if these data are incorrect.
Re: Timezone of FXCM broker data in 2015
Posted: Fri Mar 27, 2015 9:01 am
by westshorebeauty
Please see the attached.
You will see;
- London 7:00 is 9:00 on the MT4 screen shot.
- London 7:00 is 9:00 on the ForexTester2 screen shot.
I believe London 7:00 must be 7:00 on the ForexTester2.
Re: Timezone of FXCM broker data in 2015
Posted: Tue Mar 31, 2015 7:18 am
by FX Helper
Hello,
Thank you for the screenshots.
I've just checked the data from FXCM broker in our program and you are right, historical data for these two periods were not converted into GMT+0 time zone.
I've transferred this issue to our programmers, they will fix it in nearest time.
Sorry for the inconvenience.
Re: Timezone of FXCM broker data in 2015
Posted: Mon May 02, 2016 1:01 am
by WarRocketAjax
Can you please look into this again? FXCM data is not being converted to GMT. I am looking at data from 2011.
FXCM server time is GMT+3, and so is the FT2 data. It is supposed to be converted to GMT.
Re: Timezone of FXCM broker data in 2015
Posted: Mon May 02, 2016 1:02 am
by WarRocketAjax
Also note that data is not entirely in sync even if you adjust 3 hours. The horisontal lines in the closeup screenshots are at 1.4400 and 1.4500. On MT4 only one bar crosses the 1.44-level, and on FT2 two bars cross 1.44
Re: Timezone of FXCM broker data in 2015
Posted: Wed May 04, 2016 9:27 am
by FX Helper
Hello
Please open the Data Center, select EURUSD pair and set the "Shift time" slide to a "2".
After this, re-generate ticks and start a new test.
After this, you should see correct data on chart.
Please see the screenshot.
Re: Timezone of FXCM broker data in 2015
Posted: Sat Jun 04, 2016 12:50 am
by WarRocketAjax
Thank you, I made the time shift as suggested and it matched, but only for a while. This was a temporary fix. In June 2011 the data is off by 2 hours and needs to be shifted back again.
Something must be wrong with the data from FXCM, it is not reliable, and not exactly what I paid for.
Is there anything I can do to remedy this other than making another 2 hour shift as a temporary solution?