Timezone of FXCM broker data in 2015

Sources of data to import to the program
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westshorebeauty
Posts: 2
Joined: Tue Mar 24, 2015 8:14 am

Timezone of FXCM broker data in 2015

#1 Postby westshorebeauty » Thu Mar 26, 2015 10:31 am

F.Y.I

The broker data FXCM has provied, is GMT+2 for some weeks in 2015.

From 2010/3/01 to 2015/1/16: GMT+0
From 2015/1/19 to 2015/2/06: GMT+2
From 2015/2/09 to 2015/2/13: GMT+0
From 2015/2/16 to 2015/2/20: GMT+2
From 2015/2/23 to today: GMT+0

FXCM has been changed the timezone of their real trade servers on 19 JAN 2015.
It may cause this...

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Timezone of FXCM broker data in 2015

#2 Postby FX Helper » Thu Mar 26, 2015 10:44 am

Hello,

You mean that historical data that we provide on our server have different timeframes?
Can you please send a screenshots of this issue?
We will check our data and change the time zone if these data are incorrect.

westshorebeauty
Posts: 2
Joined: Tue Mar 24, 2015 8:14 am

Re: Timezone of FXCM broker data in 2015

#3 Postby westshorebeauty » Fri Mar 27, 2015 9:01 am

Please see the attached.

You will see;
- London 7:00 is 9:00 on the MT4 screen shot.
- London 7:00 is 9:00 on the ForexTester2 screen shot.

I believe London 7:00 must be 7:00 on the ForexTester2.
Attachments
FT2 2015 0119.jpg
This is Forex Tester2 screen shot, dated 2015/1/19.
FT2 2015 0119.jpg (431.94 KiB) Viewed 5172 times
MT4 2015 0119.jpg
This is FXCM MT4 screen shot, dated 2015/01/19.
MT4 2015 0119.jpg (466.64 KiB) Viewed 5172 times

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Timezone of FXCM broker data in 2015

#4 Postby FX Helper » Tue Mar 31, 2015 7:18 am

Hello,

Thank you for the screenshots.

I've just checked the data from FXCM broker in our program and you are right, historical data for these two periods were not converted into GMT+0 time zone.
I've transferred this issue to our programmers, they will fix it in nearest time.
Sorry for the inconvenience.

WarRocketAjax
Posts: 3
Joined: Sun Feb 10, 2013 10:40 pm

Re: Timezone of FXCM broker data in 2015

#5 Postby WarRocketAjax » Mon May 02, 2016 1:01 am

Can you please look into this again? FXCM data is not being converted to GMT. I am looking at data from 2011.

FXCM server time is GMT+3, and so is the FT2 data. It is supposed to be converted to GMT.
Attachments
FT2_2011_04_14.png
FT2_2011_04_14.png (62.93 KiB) Viewed 3785 times
FXCM_2011_04_14_.png
FXCM_2011_04_14_.png (32.22 KiB) Viewed 3785 times

WarRocketAjax
Posts: 3
Joined: Sun Feb 10, 2013 10:40 pm

Re: Timezone of FXCM broker data in 2015

#6 Postby WarRocketAjax » Mon May 02, 2016 1:02 am

Also note that data is not entirely in sync even if you adjust 3 hours. The horisontal lines in the closeup screenshots are at 1.4400 and 1.4500. On MT4 only one bar crosses the 1.44-level, and on FT2 two bars cross 1.44
Attachments
MT4_closeup.png
MT4_closeup.png (1.39 KiB) Viewed 3785 times
FT2_closeup.png
FT2_closeup.png (1.65 KiB) Viewed 3785 times

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Timezone of FXCM broker data in 2015

#7 Postby FX Helper » Wed May 04, 2016 9:27 am

Hello

Please open the Data Center, select EURUSD pair and set the "Shift time" slide to a "2".
After this, re-generate ticks and start a new test.

After this, you should see correct data on chart.
Please see the screenshot.
Attachments
FT2_2011FXCM.png
FT2_2011FXCM.png (2.77 KiB) Viewed 3768 times

WarRocketAjax
Posts: 3
Joined: Sun Feb 10, 2013 10:40 pm

Re: Timezone of FXCM broker data in 2015

#8 Postby WarRocketAjax » Sat Jun 04, 2016 12:50 am

Thank you, I made the time shift as suggested and it matched, but only for a while. This was a temporary fix. In June 2011 the data is off by 2 hours and needs to be shifted back again.

Something must be wrong with the data from FXCM, it is not reliable, and not exactly what I paid for.

Is there anything I can do to remedy this other than making another 2 hour shift as a temporary solution?


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