Unable to Import Data

Sources of data to import to the program
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ThomasM
Posts: 2
Joined: Sun May 07, 2017 3:50 am

Unable to Import Data

#1 Postby ThomasM » Sun Aug 13, 2017 4:54 am

I am unable to download data as a VIP customer. The last date it will only download to is 3rd Nov 2016 for all the pairs, Can you tell me what I have to do to get the latest data.

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Unable to Import Data

#2 Postby FX Helper » Mon Aug 14, 2017 1:09 am

Hello,

Historical data from what broker do you download?

Please try to change a broker and download historical data from FXCM, FXDD, Alpari broker, for example, this should help to fix the issue.

ThomasM
Posts: 2
Joined: Sun May 07, 2017 3:50 am

Re: Unable to Import Data

#3 Postby ThomasM » Sun Aug 20, 2017 12:30 am

I was downloading from ECN feed, changed to FXCM and all working well now.
Thank You


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