Insufficient funds error

Bug reports and errors in the program
Message
Author
okanbasoglu
Posts: 2
Joined: Sun Feb 15, 2015 1:13 pm

Insufficient funds error

#1 Postby okanbasoglu » Sun Feb 15, 2015 1:25 pm

Hi everyone I recently purchased the product and happy to use it. Thanks for all the great work.

I have a problem with it. I am sending a screenshot to explain the problem as much as I know this is a problem because if you have same amount of long and short positions it means that you are flat and your free margin should be equal to your equity but on your application it reduces all open positions regardless of long or short and you end up with really small free margin. Please enlighten me if I am wrong but I believe this is a problem. I have a screen shot of this problem please check it out.

error.jpg
Problem demonstrated here
error.jpg (255.27 KiB) Viewed 6309 times

okanbasoglu
Posts: 2
Joined: Sun Feb 15, 2015 1:13 pm

Re: Insufficient funds error

#2 Postby okanbasoglu » Sun Feb 15, 2015 5:11 pm

I have just checked this with MT4 client and it turns out that it is my mistake. Sorry for the inconvenience.

FX Helper
Posts: 1479
Joined: Mon Apr 01, 2013 3:55 am

Re: Insufficient funds error

#3 Postby FX Helper » Tue Feb 17, 2015 10:39 am

Hello,

You can deposit more money via Orders -> Deposit Money menu, in this case you can place any orders and there will be enough money for opening them.


Return to “Bug reports”

Who is online

Users browsing this forum: No registered users and 10 guests