Buy Stop/Sell Limit orders not activated

Bug reports and errors in the program
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hirtop
Posts: 2
Joined: Fri Feb 21, 2014 6:51 pm

Buy Stop/Sell Limit orders not activated

#1 Postby hirtop » Fri Feb 21, 2014 8:03 pm

I am trying to place Buy Stop/Sell Limit orders but they don't get activated after the price was hit...Sell/Buy text is not inserted into the chart after order was placed
It worked fine before (right click on the chart, second and third selection from list).

Please note that Buy with Stop Loss and Buy/Sell with Default SL/TP are working.

FX Helper
Posts: 1479
Joined: Mon Apr 01, 2013 3:55 am

Re: Buy Stop/Sell Limit orders not activated

#2 Postby FX Helper » Mon Feb 24, 2014 11:25 am

Hello,

Please check journal records:

Probably this happened due to insufficient margin (please see the screenshot).
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hirtop
Posts: 2
Joined: Fri Feb 21, 2014 6:51 pm

Re: Buy Stop/Sell Limit orders not activated

#3 Postby hirtop » Mon Feb 24, 2014 2:34 pm

Insufficient funds is not the case...Market orders are working fine while the Pending orders are not triggered at all...also there are gaps on the ticket numbers...e.g. from 0 jumps to 4, from 8 jumps to 14...Forex Tester is a great tool but I am trying to figure these issues out...

FX Helper
Posts: 1479
Joined: Mon Apr 01, 2013 3:55 am

Re: Buy Stop/Sell Limit orders not activated

#4 Postby FX Helper » Wed Feb 26, 2014 7:04 am

Did you check Journal tab when the pending orders were not triggered? What do you see in the journal when the pending order was not triggered?

Also can you please tell me what symbol properties you have for this currency pair?


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