Open orders not showing in Account History

Bug reports and errors in the program
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nycapken
Posts: 6
Joined: Sat Jun 05, 2010 11:40 am

Open orders not showing in Account History

#1 Postby nycapken » Sat Jan 15, 2011 2:42 pm

I can see the open order in the open items tab but they are not in the account history tab. I noticed this when I exported the account history to excel as that currency was not in the excel file. I have 16 currencies I am following on a weekly basis. The currency that is not showing in the acct history is USDCHF. Any clue why?
Thanks Ken

FT Support
Posts: 905
Joined: Sat Jul 11, 2009 10:54 am

#2 Postby FT Support » Sat Jan 15, 2011 3:10 pm

Hello Ken,

Please add more details and if possible screenshots.

For now we do not have enough information to reproduce this issue and help you.
Check our other product here:
http://www.forexcopier.com


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