Trial version crashes on startup

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pompiuses
Posts: 2
Joined: Tue Mar 14, 2017 2:36 am

Trial version crashes on startup

#1 Postby pompiuses » Tue Mar 14, 2017 2:48 am

I just installed the trial version and it crashes when I try to start it. I'm running 64-bit Windows 10 Pro on a HP ProBook 650.

I can see from the bug report that my operating system is identified as Windows 8, which is wrong. Don't know if it matters though.

Any suggestions for a fix?
Last edited by pompiuses on Tue Mar 14, 2017 3:17 am, edited 1 time in total.

pompiuses
Posts: 2
Joined: Tue Mar 14, 2017 2:36 am

Re: Trial version crashes on startup

#2 Postby pompiuses » Tue Mar 14, 2017 3:16 am

I found the problem. I had installed it in another folder than the default C:\ForexTester3. This folder containes spaces, which obviously was a problem. The bug report said "exception message: Invalid file name - %s."

Does anyone know if the full version has the same problem?

FX Helper
Posts: 1477
Joined: Mon Apr 01, 2013 3:55 am

Re: Trial version crashes on startup

#3 Postby FX Helper » Tue Mar 14, 2017 7:02 am

Hello,

Thank you for the update.

Demo and full version is the same program, it just works with restrictions without a license key entered.
Just install this program into a default folder and this issue will not happen again.
This issue will be fixed in one of the next program versions.

perrota
Posts: 1
Joined: Tue Jun 20, 2017 1:33 am

Re: Trial version crashes on startup

#4 Postby perrota » Tue Jun 20, 2017 1:48 am

Yes, my full version had the same problem. this file was installed in another memory slot. But I already fixed that

BruceMP
Posts: 1
Joined: Sun Apr 15, 2018 8:50 am
Location: Algeria
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Trial version crashes on startup

#5 Postby BruceMP » Thu Jul 05, 2018 6:15 pm

Just downloaded the latest version, but it constantly crashes on startup. I dont even see any screen of the app. Not a good start.

FX Helper
Posts: 1477
Joined: Mon Apr 01, 2013 3:55 am

Re: Trial version crashes on startup

#6 Postby FX Helper » Fri Jul 06, 2018 5:10 am

Hello,

Please download Forex Tester 3 via this link:
http://www.forextester.com/files/ForexT ... upEng3.exe

Install it on your computer into another folder (for example, C:\ForexTester3_NEW). Please DO NOT install it into the Program Files folder.

After that, launch Forex Tester 3 as administrator (right-click -> run as administrator).

This should help to fix the issue.


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