Registration > Server not responding > Registration fails

Bug reports and errors in the program
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Michal
Posts: 1
Joined: Wed Nov 02, 2016 2:09 am

Registration > Server not responding > Registration fails

#1 Postby Michal » Wed Nov 02, 2016 3:02 am

Good morning,

I bought FT3 yesterday and couldn't register it due to the server connection problems.
My steps:

  1. Go to FT3
  2. Click Help > Register program
  3. Set username, email and reg key
  4. Click Activate button

See also screenshots below
Pre-issue.png
Pre-issue.png (203.5 KiB) Viewed 1584 times

Issue.png
Issue.png (180.3 KiB) Viewed 1584 times


I am using Windows 10 OS. I also tried to turn off the system firewall and Windows Defender
Can you please assist me in that?

Thanks,
Michał

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Registration > Server not responding > Registration fails

#2 Postby FX Helper » Wed Nov 02, 2016 7:46 am

Hello,

Sorry for the inconvenience, our licensing server was unavailable.
Now everything is fixed so now you can register the program and everything will be OK.


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