VIRUS in last update?

Bug reports and errors in the program
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Al3cs
Posts: 2
Joined: Sat Jul 30, 2016 9:40 am

VIRUS in last update?

#1 Postby Al3cs » Sun Oct 30, 2016 6:10 am

Morning Sirs,
I just downloaded last update but Norton erase whole files. Can you please check it is all ok, so I can put those files in ignore mode for antivirus check?
Regards
2016-10-30 12_05_05-Program Manager.png
2016-10-30 12_05_05-Program Manager.png (34.84 KiB) Viewed 14995 times

FX Helper
Posts: 1477
Joined: Mon Apr 01, 2013 3:55 am

Re: VIRUS in last update?

#2 Postby FX Helper » Tue Nov 01, 2016 8:29 am

Hello,

Thank you for the screenshot.

This is not a virus, Norton disables our program because this is a new program and it doesn't have enough reputation at the moment

Please try to disable the Norton Antivirus and then download the Forex Tester 3 program again.

Please right-click on the Norton icon in the tray and disable the automatic defense or something like that (it should be the last in the list).
You can disable it for 5-15 minutes for example, this will be enough to download our program.

This will help.

We’ve already contacted Norton so this issue will be fixed very soon.

Al3cs
Posts: 2
Joined: Sat Jul 30, 2016 9:40 am

Re: VIRUS in last update?

#3 Postby Al3cs » Tue Nov 01, 2016 11:46 am

Thank you.
Best regards


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