Trial version crashes on startup

Bug reports and errors in the program
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pompiuses
Posts: 2
Joined: Tue Mar 14, 2017 2:36 am

Trial version crashes on startup

#1 Postby pompiuses » Tue Mar 14, 2017 2:48 am

I just installed the trial version and it crashes when I try to start it. I'm running 64-bit Windows 10 Pro on a HP ProBook 650.

I can see from the bug report that my operating system is identified as Windows 8, which is wrong. Don't know if it matters though.

Any suggestions for a fix?
Last edited by pompiuses on Tue Mar 14, 2017 3:17 am, edited 1 time in total.

pompiuses
Posts: 2
Joined: Tue Mar 14, 2017 2:36 am

Re: Trial version crashes on startup

#2 Postby pompiuses » Tue Mar 14, 2017 3:16 am

I found the problem. I had installed it in another folder than the default C:\ForexTester3. This folder containes spaces, which obviously was a problem. The bug report said "exception message: Invalid file name - %s."

Does anyone know if the full version has the same problem?

FX Helper
Posts: 940
Joined: Mon Apr 01, 2013 3:55 am

Re: Trial version crashes on startup

#3 Postby FX Helper » Tue Mar 14, 2017 7:02 am

Hello,

Thank you for the update.

Demo and full version is the same program, it just works with restrictions without a license key entered.
Just install this program into a default folder and this issue will not happen again.
This issue will be fixed in one of the next program versions.

perrota
Posts: 1
Joined: Tue Jun 20, 2017 1:33 am

Re: Trial version crashes on startup

#4 Postby perrota » Tue Jun 20, 2017 1:48 am

Yes, my full version had the same problem. this file was installed in another memory slot. But I already fixed that


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