Not seeing candles....

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DaveP
Posts: 5
Joined: Tue Sep 01, 2015 2:06 pm

Not seeing candles....

#1 Postby DaveP » Tue Sep 01, 2015 2:10 pm

I just downloaded the trial version.

I watched the tutorial videos, including the ones about downloading data and generating ticks. I've done all that.

Now I go to test mode, I have charts open (show no-data) and start testing. The values are changing in the Market Info panel but I never get any candles in the window and the candle type buttons are greyed out.

Any ideas what I could be missing?

DaveP
Posts: 5
Joined: Tue Sep 01, 2015 2:06 pm

Re: Not seeing candles....

#2 Postby DaveP » Tue Sep 01, 2015 2:24 pm

Never mind, I deleted all ticks, deleted all pairs, added just the ones I wanted, reloaded data, regenerated ticks and they are no showing. Other than deleting unwanted pairs, not sire I did anything different.....

FX Helper
Posts: 1477
Joined: Mon Apr 01, 2013 3:55 am

Re: Not seeing candles....

#3 Postby FX Helper » Wed Sep 02, 2015 4:15 am

Hello,

If you start test and chart is empty then probably you have different data periods for different symbols. For example you may have data for EURUSD starting from 01.01.2001 and data for AUDUSD starting from 01.01.2002, in this case when you start a test AUDUSD chart will be empty.
So please start a test from the date where you have data for both pairs or import more data.


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