computer died....A way to get another activation key?

Ask general questions about the software
Message
Author
billko1977
Posts: 2
Joined: Sat Apr 05, 2014 3:07 pm

computer died....A way to get another activation key?

#1 Postby billko1977 » Sat Apr 05, 2014 3:19 pm

I purchased FT roughly a year or so ago and had it on my windows PC which has died :x . i have looked for the activation key to re-install on my new PC but have been unable to locate it.
My question is can i get another key or am i forced to re-purchase the software? any help would be greatly appreciated

FX Helper
Posts: 1479
Joined: Mon Apr 01, 2013 3:55 am

Re: computer died....A way to get another activation key?

#2 Postby FX Helper » Mon Apr 07, 2014 7:23 am

Hello,

Please do these steps to re-register the program:
1. Run your Forex Tester.
2. Go to Help -> Register program menu
3. Choose "I do not have a registration key" and press "Next"
4. Choose "Yes, I already paid" and press "Next"
5. Fill key request form in next window. Choose "HardwareID was changed" option as reason to request the registration key.
o If you forgot some contact information, you can write something like “Don’t remember”
6. Press "Request key" button.
7. We will generate registration key for you and send it via email within next 24 hours.

billko1977
Posts: 2
Joined: Sat Apr 05, 2014 3:07 pm

Re: computer died....A way to get another activation key?

#3 Postby billko1977 » Fri May 16, 2014 3:40 pm

FX Helper wrote:Hello,

Please do these steps to re-register the program:
1. Run your Forex Tester.
2. Go to Help -> Register program menu
3. Choose "I do not have a registration key" and press "Next"
4. Choose "Yes, I already paid" and press "Next"
5. Fill key request form in next window. Choose "HardwareID was changed" option as reason to request the registration key.
o If you forgot some contact information, you can write something like “Don’t remember”
6. Press "Request key" button.
7. We will generate registration key for you and send it via email within next 24 hours.



Thanks for the response. Ive been traveling for work and am just now getting around to getting this sorted out. i will give this a shot and let u know if there are any issues.
Thanks
Bill


Return to “General Questions about FT”

Who is online

Users browsing this forum: Julivum and 27 guests