Trades not changing balance

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Padawan
Posts: 2
Joined: Sun Apr 23, 2017 5:38 pm

Trades not changing balance

#1 Postby Padawan » Sun Apr 23, 2017 5:42 pm

Brand now to FT3. When I placed my first trade closed, my account balance did not change. Account History shows that the trade closed in profit, but shows a profit of $0.00. No idea what I'm doing wrong.

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Trades not changing balance

#2 Postby FX Helper » Mon Apr 24, 2017 1:28 am

Hello,

Can you please send a screenshot of the issue?

Please switch to the "Open Positions" tab at the bottom of the program and check if balance is changed.

In addition, please open the Data Center, select your pair in the list, click "Change properties" button and check that "Lot size" value is bigger than 0.
It should be in a range from 1000-100000 for Forex pairs.


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