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Subscription issue

Posted: Tue Jun 30, 2015 10:25 am
by keltusius
Hello,

I have an issue with subscription, I've bought "Standard data service subscription" and after i received payment confirmation I've acted according to steps for activation in Forex Tester 2. It said that I have enabled TRIAL access and I recieved e-mail, where you thank me for subscribing to your data service. It says that you have enabled Standard access but it says that it will stay active till 2015-04-02.
And no matter how many times i try in Forex Tester 2, it stays on Trial and won't let me update from server, saying : Cannot download data from server.

Thank you.


SOLVED by technical staff.

Thank you.

Re: Subscription issue

Posted: Wed Aug 19, 2015 5:05 pm
by apadilca
hello, i am the same situation like you....any solution?, thank you

Re: Subscription issue

Posted: Mon Aug 24, 2015 1:51 am
by FX Helper
Hello,

Please contact us by email livetickdata@gmail.com so we can solve this issue.