Subscription issue

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keltusius
Posts: 1
Joined: Tue Jun 30, 2015 10:13 am

Subscription issue

#1 Postby keltusius » Tue Jun 30, 2015 10:25 am

Hello,

I have an issue with subscription, I've bought "Standard data service subscription" and after i received payment confirmation I've acted according to steps for activation in Forex Tester 2. It said that I have enabled TRIAL access and I recieved e-mail, where you thank me for subscribing to your data service. It says that you have enabled Standard access but it says that it will stay active till 2015-04-02.
And no matter how many times i try in Forex Tester 2, it stays on Trial and won't let me update from server, saying : Cannot download data from server.

Thank you.


SOLVED by technical staff.

Thank you.

apadilca
Posts: 1
Joined: Wed Aug 19, 2015 4:50 pm

Re: Subscription issue

#2 Postby apadilca » Wed Aug 19, 2015 5:05 pm

hello, i am the same situation like you....any solution?, thank you

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Subscription issue

#3 Postby FX Helper » Mon Aug 24, 2015 1:51 am

Hello,

Please contact us by email livetickdata@gmail.com so we can solve this issue.


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