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New Candles Not Showing ( only price line)

Posted: Tue Mar 24, 2015 9:35 am
by SpacePip
Hello.

In testing mode, when i click space or f11, the new bars are not showing but the price line keeps moving.

what to do?

Re: New Candles Not Showing ( only price line)

Posted: Thu Mar 26, 2015 9:42 am
by FX Helper
Hello,

Please try to re-generate ticks in History Mode and then start a new test again, this should help.

Please let us know if you still have problems with this.

If you want to continue testing then save your testing as project, re-generate ticks and continue testing from last date.

Re: New Candles Not Showing ( only price line)

Posted: Thu Mar 26, 2015 10:17 am
by SpacePip
FX Helper wrote:Hello,

Please try to re-generate ticks in History Mode and then start a new test again, this should help.

Please let us know if you still have problems with this.

If you want to continue testing then save your testing as project, re-generate ticks and continue testing from last date.


I tried it and looks like something is wrong with this file that I saved mid-way. When I start testing from the beginning again, it works. But still, for some reason the file does not work properly. I made a youtube video to show what is happening.

I did some unnecessary clicks on the video but hope you wont mind.

https://www.youtube.com/watch?v=hLTq_5R ... e=youtu.be

Re: New Candles Not Showing ( only price line)

Posted: Fri Mar 27, 2015 7:11 am
by FX Helper
Hello,

Thank you for the video.

Probably some file in the project are damaged. Did you have any unexpected shutdowns during using the program?
Just start a new test and everything should work properly.

Re: New Candles Not Showing ( only price line)

Posted: Fri Mar 27, 2015 10:47 am
by SpacePip
Even if there were any shutdowns, the software should have loaded the file from the saving point and therefore i don't think shutdowns are relevant.

Re: New Candles Not Showing ( only price line)

Posted: Tue Mar 31, 2015 7:55 am
by FX Helper
Shutdown could damage a file with project. So the program reads it but shows incorrect data. This is a very rare issue so you shouldn't have it in future.

Re: New Candles Not Showing ( only price line)

Posted: Mon Aug 03, 2015 4:28 pm
by forexbob
Well it doesn't seem to be that rare as the same thing has happened to me as well.
Except I don't even get a price line. The tick chart goes merrily on it's way but the chart has no movement.

So in essence I've got to start from the beginning?

Bob

Re: New Candles Not Showing ( only price line)

Posted: Mon Aug 03, 2015 8:25 pm
by SpacePip
FX Helper wrote:Shutdown could damage a file with project. So the program reads it but shows incorrect data. This is a very rare issue so you shouldn't have it in future.

this worked

Re: New Candles Not Showing ( only price line)

Posted: Wed Aug 05, 2015 8:30 pm
by forexbob
I couldn't even start a new project. I had to uninstall the program and then install clean to get it to work.

Re: New Candles Not Showing ( only price line)

Posted: Wed Aug 05, 2015 9:34 pm
by SpacePip
forexbob wrote:I couldn't even start a new project. I had to uninstall the program and then install clean to get it to work.

dang thats bad

Re: New Candles Not Showing ( only price line)

Posted: Thu Aug 06, 2015 4:38 am
by FX Helper
Hello,

To start a new test you just need to click "Start Test" button, select "Start test from first date in range" option, in this case everything should work properly.
Also please check that testing is unpaused.

Re: New Candles Not Showing ( only price line)

Posted: Thu Aug 06, 2015 8:19 am
by forexbob
FX Helper wrote:Hello,

To start a new test you just need to click "Start Test" button, select "Start test from first date in range" option, in this case everything should work properly.
Also please check that testing is unpaused.


Had tried all the above....no joy.

Hence the re-install.

Should it happen again I will let you know.