Hardware ID change

Bug reports and errors in the program
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simple
Posts: 1
Joined: Sat Mar 15, 2014 11:27 am

Hardware ID change

#1 Postby simple » Sat Mar 15, 2014 11:34 am

Hi,

My FT cant be use after my laptop window 8 did a software upgrade. This had resulted in the hardware ID been changed without my notice. Question will be how to reset my laptop hardware ID as FT does not provide me with new activation code. All help is welcome. Thank you for reading. :wink:

FX Helper
Posts: 957
Joined: Mon Apr 01, 2013 3:55 am

Re: Hardware ID change

#2 Postby FX Helper » Mon Mar 17, 2014 7:39 am

Hello,

Please do these steps to re-register the program:
1. Run your Forex Tester.
2. Go to Help -> Register program menu
3. Choose "I do not have a registration key" and press "Next"
4. Choose "Yes, I already paid" and press "Next"
5. Fill key request form in next window. Choose "HardwareID was changed" option as reason to request the registration key.
o If you forgot some contact information, you can write something like “Don’t remember”
6. Press "Request key" button.
7. We will generate registration key for you and send it via email within next 24 hours.


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