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Time gap to the past

Posted: Thu Feb 02, 2017 5:33 am
by nixon_tateli
I noticed several times that history data can gap to the past.

And it causes my indicator to behave unpredictable.

Re: Time gap to the past

Posted: Fri Feb 03, 2017 4:20 am
by Lana_FT_support
Hello,
Thank you for the question. Please try the following:
1.Restore your project through the File > Open project option.
2.In case the issue persists, clear the project history and download the data again:
a. Go to File > Data Center and press the “Clear history” button (or the “Clear” button if you have FT2).
b. Download the data again using the “Update from server” button.
c. Open your project via File > Open project.
Run the test, it should be fine.